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FORT
WAYNE’S TRAVEL LEADERS Earns Place on Business Travel News List
of Top Travel Management Companies
Fort Wayne, IN (June 8, 2009) |
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Fort Wayne & Indianapolis - Area
Business Travelers Save Money When Using Travel Professionals,
According to Annual Study
Respected Independent
Study by Topaz International, Ltd. Points to Cost Benefits of
Using Corporate Travel Agencies Such as Indianapolis or Fort
Wayne Travel Leaders.
Fort Wayne, IN
(5/27/2009) — For the eighth consecutive year, research
confirms that business travelers in the United States
consistently save on airfare when using a traditional travel
professional – such as Travel Leaders – over the Internet. The
study by Topaz International, an independent airfare auditing
firm, was released on May 1, 2009. The most recent figures
reveal that travel agencies provide their business travel
clients an equal or lower fare 91.56% of the time and save them
an average of $61 per airline booking.
“The results of this well-respected study, again, verify that booking business
travel via a dedicated travel agency is more cost-efficient than
booking via popular online services, as well as
directly through the airlines’ own Web sites,” said Ann
Waters, President of Fort Wayne, Indianapolis, Warsaw and
Marion Travel Leaders locations.
Topaz’s 2008 findings include:
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Agency Fare Equal or Lower |
Agency Fare Higher |
Average Agency Fare |
Average Internet Fare |
Difference |
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2004 |
93.57% |
6.43% |
$478 |
$558 |
$80 |
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2005 |
93.29% |
6.71% |
$427 |
$483 |
$56 |
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2006 |
94.03% |
5.97% |
$508 |
$583 |
$75 |
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2007 |
94.85% |
5.15% |
$442 |
$498 |
$56 |
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2008 |
91.56% |
8.44% |
$497 |
$558 |
$61 |
In addition,
Bradley Seitz, president and CEO of Topaz International, stated
in a news release issued May 1, 2009, that “the challenge of
travel management professionals during difficult economic times
is to ensure their travelers are spending precious resources
wisely, and airfare is one of the highest expenditures in many
corporations.”
Smart Business:
Book Business Travel with Travel Leaders /
“We work closely with all of our business travel clients to
assess their needs and create a plan to help them meet their
goals while keeping travel costs in check. This independent
measurement is in line with what we see in our Travel Leaders
offices,” continued Waters. “In addition, our clients have the
added security in knowing that if a change or issue arises, they
have a direct link to an expert who can immediately work to
address the situation. We provide travelers the personal
expertise; tools and solutions to handle their travel
economically, efficiently and effectively; and we back it up
with our team of seasoned professionals who are on-call to
provide assistance.”
“Travel
Leaders agencies are experts in managing business and leisure
travel and we encourage local businesses in Central & Northeast
Indiana to consider how our agency can help them, and their
employees, reap the proven benefits of the services agencies
like ours provide,” said Waters.
When your journey includes us, you travel better. Let your
journey begin by visiting the experienced travel experts at one
of the Travel Leaders locations in Fort Wayne at Village at
Coventry or Dupont Village, Indianapolis, Marion or Warsaw. Call
800-346-9807 or visit us online at
www.ctsvacation.com
Family owned
and operated, Conference & Travel, now operating under the
Travel Leaders brand name has been serving the travel needs of
Northeast and Central Indiana since 1983. With offices in Fort
Wayne, Warsaw, Marion and Indianapolis we specialize in business
travel as well as meetings, incentives and personal vacation
travel.
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Fort Wayne, Indiana - April 28, 2008 |
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Beth Hunter |
Beth Hunter and Ruth Schulien, are the most recent
Conference & Travel consultants to have successfully
achieved certification through one of the travel
industry’s most rigorous new programs to become a
Certified Travel Specialist. Attaining this new level of
professionalism will serve area travelers expecting a
higher degree of expertise and knowledge when planning
trips.
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Ruth Schulien |
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Indianapolis - March 2008 |
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Conference & Travel is pleased to announce that Tambra Brenner
has accepted a position as Vacation Consultant in the Conference
& Travel office in Carmel, Indiana. Tambra has been planning
vacations in the Carmel and Indianapolis area for more than 28
years.
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Fort Wayne,
Indiana February 15, 2008—
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Jane Wiehe

Teri Cocklin

Jeff Krudop

Kassie Coy |
Jane Wiehe has accepted the position of Director of
Sales. Jane has been with C&T since 1999 and has more
than 27 years experience in the travel and hospitality
industry. She previously was Conference & Travel’s Group
Sales Director. Her new position puts her in charge of
the corporate sales division as well as continuing
responsibility for group and meeting sales. “We have a
great story to tell with our corporate, group and
meeting management skills and Jane is positioned very
well to tell that story to our prospective customers
with her extensive experience in the industry and
previous service to C&T” notes Ann Waters, President.
Teri Cocklin has accepted the position of Manager of
Corporate Services. Teri moves into this position from
the Branch Manager position of Conference & Travel’s
Dupont office in Fort Wayne. Teri has been with C&T
since 1997 and has more than 22 years of industry
experience.
Jeff Krudop has been appointed as the new Branch Manager
of the Conference & Travel office at Dupont Village in
Fort Wayne. He has been managing the Conference & Travel
Warsaw office for the past few years and has been in the
travel industry for more than 15 years.
Kassie Coy has been promoted to branch manager of the
Conference & Travel Warsaw branch. She has been with C&T
since 1999 and has eight years experience in the travel
industry.
Teri, Jeff and Kassie have all been integral parts of
the success of their respective branches and their new
positions will give them additional ways to put their
talents to work at Conference & Travel states Ann
Waters, President.
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| October 9, 2007 |
Conference
& Travel Introduces Fall and Winter Travel Series
In cooperation with the Allen County Public Library, Conference
& Travel, will be hosting a
monthly travel series during the 2007-2008 fall and winter
seasons. Each month Conference & Travel will lead a lively
discussion about unique travel trends and popular destinations.
Using its vast wealth of knowledge and contacts all over the
world, C&T has engaged the leading cruise & tour companies to
assist in this series. “We feel that this series accomplishes
two goals for us. We want to provide the community with
knowledge of our resources and experience, while at the same
time we were interested in giving people a reason to venture
downtown and experience the beauty of our new library.” said Ann
Waters, Owner & President of Conference & Travel.
The series will be held the second Sunday of each month at 1:00
pm at the Allen County Public Library at 900 Library Plaza, Fort
Wayne, Indiana. For more information call Linda Jenkins at
260-434-6690, Teri Cocklin at 260-637-7141 or visit our website
at www.ctsvacation.com and click on Destination Travel Series.
October 14, 2007 Family Travel Adventures
November 11, 2007 Hawaii
December 9, 2007 Christmas in Europe
January 13, 2008 Mexico
February 10, 2008 Alaska on Stage
March 9, 2008 Cooking Around the World
April 13, 2008 Disney Destinations
May 11, 2008 Travel Around the World
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| August 8, 2007 - C&T Consultants
complete Certified Travel Specialist Program |
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Fort Wayne and Warsaw area Travel Experts
Among First in Nation to Complete Certified Travel Specialist
Program
Certification Provides Peace-of-Mind to Travelers Looking for
Unmatched, Exceptional Level of Local Expertise and Knowledge
Fort Wayne/Warsaw, Indiana August 1, 2007 –
Kassie Coy of Warsaw and Jeff Krudop of Fort Wayne, travel
experts at Conference & Travel, have successfully achieved
certification through one of the travel industry’s most rigorous
new programs to become a Certified Travel Specialist, it was
announced today. By completing the process, Jeff & Kassie are
among the first travel agents in the United States to attain
this new level of professionalism, which will serve area
travelers expecting a higher degree of expertise and knowledge
when planning trips.
“We are proud that this new professional designation will
provide each of our valued customers with enhanced
peace-of-mind. They not only expect and deserve to work with
someone who thoroughly understands the nuances of the travel
industry and specific destinations, but they’re entrusting us to
deliver an exceptional travel experience unique to their
specific needs. Coupled with Krudop’s 16 years and Coy’s seven
years in the travel industry, this certification underscores the
extensive knowledge gained that local travelers can tap into.”
In order to earn the new Certified Travel Specialist
designation, Jeff Krudop and Kassie Coy had to complete five
modules, including:
- Cruise Sales – Kassie Coy received an ACC accreditation
and Jeff Krudop received the MCC accreditation.
- Destination Knowledge – Received accreditation from The
American Society of Travel Agents.
- Lifestyle Knowledge – Received accreditation for two
lifestyle specialist programs, including from The American
Society of Travel Agents.
- Travel Supplier Knowledge – Completed minimum of eight
travel supplier training sessions.
All totaled, Jeff Krudop & Kassie Coy each earned a minimum
of 195 credits necessary to achieve their Certified Travel
Specialist designation.
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| July 24,
2007 "Return of Travel Agents" |
| Fort Wayne, Indiana July 24 2007—A
funny thing’s been happening to travelers on their way to the
airport. More and more of them began going back to travel agents
and booking their vacations with them – that is, if they even
left in the first place. In fact, the trend has been so
noticeable that it’s been reported in several major media
outlets nationwide. Today, the experts at Conference & Travel are happy to report
that they never really took a curtain call – but they’ll humbly
take a bow for the personalized service they’ve been offering to
local customers for over 24 years.
The latest buzz on travel agents may have started in March
2007, when USA Today published an article entitled, “Travel
agents can make booking a cruise easier, cheaper.” “Since this
spring, I’ve heard of at least five major articles heralding the
return of travel agents, including stories in USA Today,
SmartMoney, The New York Times, The Philadelphia Inquirer and
The Miami Herald,” said Ann Waters, President of Conference &
Travel. “While I’m thrilled that these news organizations are
pointing out all of our positives, it’s gratifying for me to
know that we’ve been doing this for travelers all along.”
For example, the SmartMoney article outlined how customer
displeasure with online booking sites is starting to show: “And
while travel web sites point to their service alerts and 24-hour
hotlines, traditional agents often have the upper hand when it
comes to dealing with the mounting travel hassles.” (SmartMoney,
May 17, 2007)
“We realize there may be some people who think spending hours
online searching for tickets is time well spent,” said Waters.
“And while I would certainly encourage people to research any
trip thoroughly, whether online, through printed travel
publications or with a travel agent, here are three things
travelers should keep in mind:
- The Value of a Travel Agent: Travel consultants provide
value, expertise, convenience and personalized service to
their customers.
- The Travel Agent Difference: Travel planning isn’t between
places…it’s between people. The travel industry is a
relationship business. Travel agents are the invaluable link
between travelers and their destinations.
- Customer Advocacy: Travel agents are there for their
customers, before, during and after a trip and when the
unexpected happens.
- Travel counselors are advocates for the traveler and they
support consumer travel issues.
When your journey from a dream to a great story includes us,
you travel better.
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| January 3,
2007 |
Locally Owned Businesses Team Up
to Develop a One of a Kind Adventure.
Fort Wayne, IN January 3, 2007 – Conference & Travel and gourmet restaurant
Joseph Decuis’ have combined resources to offer local
gourmands a one of a kind culinary adventure in Paris this
April 17th through the 23rd. Conference & Travel’s Leisure
Manager, Linda Jenkins, President Ann Waters, and Joseph
Decuis’, Alice Eshelman sourced the best in local cooking,
dining and shopping venues to put together a charming and
exclusive week in Paris. “We are pleased to take our years of
travel experience and combine it with Alice’s restaurant savvy
and interest to design a week-long excursion that only we can
offer. We have personally met with the owners and have
experienced for ourselves each venue on our itinerary.
Combining this first-hand knowledge with an exclusive local
guide during our week-long stay makes this one trip food and
wine lovers of Northeast Indiana will not want to miss.” says
Ann Waters of Conference & Travel.
For further information contact Linda Jenkins of Conference &
Travel at 260-434-6690 or Alice Esheleman of Joseph Decuis’ at
260-672-1715. April in Paris can only be booked locally
through these two businesses and space is limited and filling
up fast.
Family owned and operated, Conference & Travel has been
serving the travel needs of Northeast and Central Indiana
since 1983. With offices in Fort Wayne, Warsaw, Marion and
Indianapolis we specialize in personal vacation travel as well
as business travel. For further information contact Linda
Jenkins at 260-434-6690.
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| August
14, 2006 |
Conference & Travel Counsels
Travelers to Apply Now for Passports if Plans Include
International Air or Sea Travel in 2007
Fort Wayne, IN 14Aug2006 –Fort Wayne area residents who plan to
travel internationally by air or sea during 2007 are being
advised by Conference & Travel to apply now for a passport if
they don’t already possess a valid one. That’s because on
January 8th, 2007, all international air and sea travel
(including cruises) will be subject to new United States laws
requiring valid passports. Included on that list is air and sea
travel to and from Bermuda, Canada, Mexico, Panama and the
Caribbean. Conference & Travel is not only actively encouraging
its customers to apply immediately, they are also assisting them
with the application process. On Saturday August 19th from 10-2
Conference & Travel at 5701 Coventry Lane is opening it’s office
up to the public who need to obtain a new passport, renew a
passport or replace a lost passport. USPS staff will be on hand
to process applications and take pictures on the spot. C&T will
be offering discount coupons from Northwest World Vacations and
Royal Caribbean as well as its own discount to travelers who
come in that day for their passport needs.
“We’re concerned that the vast majority of the traveling public
remains unaware of the imminent changes to immigration policies
governing international air and cruise travel, even for
something as basic as an Alaskan cruise sailing out of
Vancouver,” noted Ann Waters, President for Conference & Travel.
“If you’re even considering a trip to our friendly neighboring
countries via air or cruise ship, you should apply now for your
passport, especially since there will likely be a huge backlog
of requests later in the year by those caught unaware.
International travelers by air and sea will need the required
documentation at the end of the year.”
On January 8, 2007, federal law will require all individuals,
regardless of national origin, to possess valid passports if
traveling internationally by air or sea, including to and from
destinations where drivers’ licenses and birth certificates had
previously been sufficient. Those destinations include Bermuda,
Canada, Mexico, Panama and the Caribbean. Passports will be
required for all forms of international travel, including over
land, beginning on December 31, 2007.
For information on passport applications, visit the State
Department’s Web site at
www.travel.state.gov.
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| September 6, 2005 |
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DESTINATION FWA
Fort Wayne, IN - Conference & Travel is very excited to announce
their newest division "Destination Fort Wayne" ... a destination
management company designed to enhance group visits to Fort
Wayne, Indiana. “Destination Management Companies are a hallmark
of well run convention cities and we are excited about bringing
these major market services to Fort Wayne” says President and
Owner, Ann Waters. C&T will provide planning and execution of
services for inbound groups that have chosen Fort Wayne as their
convention city. Services will include but are not limited to:
site selections; event logistics; transportation; meet & greet;
VIP services; special venues and tours of Fort Wayne and the
surrounding area. C&T is partnering with many Fort Wayne
businesses in order to deliver creative, original yet efficient,
seamless and budget sensitive programs for their clients.
Conference & Travel, headquartered in Fort Wayne, IN has been a
leader in the travel industry since 1983 serving the communities
of Northeast and Central Indiana and is family owned and
operated and proud to call Fort Wayne home.
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| March 2005 - Conference & Travel
designated by Walt Disney Parks and Resorts as Authorized Disney
Vacation Planner |
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Conference & Travel has been
designated by Walt Disney Parks and Resorts as an "Authorized
Disney Vacation Planner."
Conference & Travel has been in business for 23 years and has
established itself as an area expert on vacations to Walt
Disney World Resort and Disney Cruise Line vacations.
Many travel consultants at Conference & Travel have received
extensive training on Disney Destinations theme parks, resorts,
cruises vacation packages and more, and can provide the utmost
in professional assistance in planning customized Disney
vacations. In fact, one reason the agency attained the
"Authorized Disney Vacation Planner" status, is that at least 50
percent of the frontline leisure travel consultants are College
of Disney Knowledge graduates. The College of Disney Knowledge
is an in-depth comprehensive correspondence course that allows
agents to develop their expertise regarding the Disney
Destinations - knowledge, that consumers can take advantage of
when planning a Disney vacation. |
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| February 7, 2005 |
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The Allen County Foster Parent
Association is very pleased to announce a new partnership with
Allen County’s leading travel agency, Conference & Travel. They
are currently collecting gently used luggage, totes and duffle
bags for foster children. Many times when children enter the
foster care system they come with their belongings in plastic or
paper bags. Our goal is to provide these children with something
of their own that they can keep their personal items in.
If you have any tote or duffle bags or any luggage that you
would like to donate you can drop these items off at Conference
& Travel on or before March 31, 2005. Hours are Monday through
Friday at Dupont Village (next to Kroger) from 9:00 – 6:00 pm or
Village at Coventry (behind Scott’s Foods) from 9:00 – 5:30 pm.
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