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C&T Services

What you can expect from us...

Air

bullet Optimal Shopper - This robust fare-shopping tool identifies as many as 150 alternative itineraries at a time (compared to what flights the traveler has requested); including fares from low-cost carriers and airlines’ Web fares; and uses an intelligent search logic to tailor fare searches and solutions to fit the preferences of individual travelers, such as focusing a search on the cheapest fare, fastest route or most convenient travel time. Optimal Shopper ensures that the best available airfare is being offered to travelers within corporate travel policy.
bullet QCX - 24-hour, electronic search for lower/changing airfares and best/preferred seat assignments.
bullet TravelSlate - provides you with an e-mailed or faxed list of available flight options that meet your needs.
bullet Tracking and management of unused tickets, paper and electronic.
bullet Assistance with waivers and favors from the airlines on nonrefundable ticket name changes, redemption of unused tickets for credit vouchers, waitlisted seat clearance and waiver of advance ticket purchases.
bullet Assistance with ticket refunds.
bullet Ability to void nonrefundable tickets within 24 hours after they are issued.
bullet Travel review to identify opportunities to earn point-of-ticketing discounts and soft dollar benefits such as free airline tickets, first class upgrades and frequent flyer upgrades in the airlines’ small business programs. Management of these earnings to maximize financial benefits.


CT Hotel$ & CT Car$

bullet Hotel discounts up to 40% at almost 14,000 properties worldwide.
bullet Car rental discounts with Avis, Budget, Hertz and National.
bullet Assistance securing refunds from hotels on no-show charges.

Value-added services

bullet iBank Reports - state-of-the-art travel management reports available online to view at your convenience.
bullet Silent Companion - 24-hour toll-free assistance.
bullet RESX - industry leading automated booking system that will allow you and your travelers to book flights, hotels and cars and check rates from Apollo, the global distribution system that we use in our offices, as well as check multiple Internet sites.
bullet Negotiation assistance with air, hotel and car rental companies.
bullet Oversee company travel policy to ensure travelers are selecting the lowest fares.
bullet Customer advocacy to assist from beginning to end of your trip.
bullet International travel specialists to handle all of your international needs . . . reservations, passports, visas and more.
bullet Assistance when reservations need to be changed.
bullet Conference/Meeting Planning Services for groups of ten or more, from travel arrangements to the meeting itself, anywhere in the world.
bullet Event Planning - from corporate receptions to weddings, Conference & Travel offers experience as well as a distinguished reputation locally, nationally and abroad.
bullet Experienced consultants average more than 20 years in the business.
bullet Unbiased source of information.
bullet Newsletters to keep travelers informed of relevant travel industry issues.
bullet Employee Travel Specials offering discounts on select vacation packages.
 

 

 

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