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Booking with a C&T Travel Consultant

Each C&T Travel Consultant is equipped with a computer reservation system which offers complete airline schedule information and immediate confirmation of most domestic and international flights. Reservations for hotels and rental cars can also be requested through our computer system. Since the computer accepts information in sequential order, information should be given to the reservation agent in the following order:

1. Caller's (your) name and company affiliation
2. Indicate whether you are making a new reservation, changing an existing reservation or simply requesting information.
3. The name of the traveler.
4. The desired travel arrangements: Air (including flexibility to use discount fares)/Automobile Rental/Lodging.
   1. Airline Reservations
      1. If you are calling for flight information, please use the following format:
         1. Date
         2. Departure city
         3. Destination city
         4. Approximate Time of Desired Arrival

         The travel consultant can either verbally give you flight information or send you a TravelSlate.
          

      2. If you are making a new reservation and you know the specific airline(s) and flight number(s), please provide this information in the following sequence.
         1. Airline
         2. Flight number
         3. Date of travel
         4. Departure city
         5. Destination city
   2. Car Rental
      1. Identify the car rental company and car size desired.
      2. Specify the pickup location, date, time, the number of days the car will be needed, and the drop-off location

      Please note: All rental car companies require a major credit card and a valid driver's license. Renters must be 25 years of age or older. (Some corporations have a "Young Renter's Clause" which allows drivers 21 years of age to rent a car).

   1. Hotel Reservations
      1. If known, please indicate the specific hotel and type of room desired, number of nights and number of people occupying the room.
      2. If possible, please have alternate hotels in mind in the event your original request is not available.
      3. All rooms are guaranteed for a late arrival (unless otherwise advised), so be sure to cancel the room if you later determine that it is not needed. This will avoid the possibility of a no-show bill from the hotel.